Job Introduction
Motus Commercials located in Carlisle is on the lookout for a dedicated Sales Administrator to join our friendly team providing exceptional levels of service to our customers. The position will see you working:
5 days per week Monday to Friday, 8.00am - 17.00pm or 8.30am - 17.30pm - to suit candidate
OTE - 3% of salary
From day 1 as a Motus Commercials colleague, you will have access to a comprehensive benefits package including:
• Holiday allowance of 23 days plus bank holidays rising to 25 days
• A pension that pays through salary sacrifice
• BUPA medical insurance discounted scheme
• Life assurance 2 x salary
• Career development pathways
• Vehicle purchase discount
• Employee discounts with the Network Benefits
• Employee assistance programme
• Colleague introduction award
• Great career development
• Onsite mental health first aiders
• Seminars providing education on mental, physical and financial wellbeing
• Being Brilliant Awards
• Engagement & Charity Events
Here at Motus Commercials we’re proud to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, Motus Commercials wants to be part of your future.
Studies highlight that some groups of people, like women, are less likely to apply for a role unless they meet 100% of the job criteria. At Motus Commercials we encourage All to apply and are on the lookout for candidates who act with integrity. Our colleagues truly are our most important asset, and we believe in driving a fully inclusive talent dominated workplace and you could be just who we are looking for.
As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
As a Sales Administrator at Motus Commercials in Carlisle we will be looking for you to be able to demonstrate:
• Desire to work in a fast paced, demanding environment
• Display a high level of customer service
• IT Literacy
• Brilliant levels of communication written or verbal
• Enthusiastic, Team Player, Flexible.
Main duties will be:
We require an experienced Sales Administrator who can provide a thorough service to our automotive customers to ensure our customers vehicles are on the road within the shortest time possible.
1. Providing exceptional customer service using various forms of communication for example in person, phone, or email.
2. Providing administration support to the Sales Managers
3. Developing effective customer and supplier contact
4. Deal efficiently with customer requests and queries to ensure total customer satisfaction and within agreed SLA’s in terms of timescale
5. Create order forms, finance documents and other paperwork required to progress a deal
6. Keep customers informed with detailed progress reports of vehicle orders
7. Raise invoices, external and internal orders, complete final delivery documentation and V55’s
8. Assist with keeping detailed digital deal files by ensuring all relevant paperwork is completed and stored
9. Ordering and arranging payment for vehicles with manufacturers
10. Complete monthly vehicle stock takes
11. Post customer deposits received, assist the cashier when required with the allocation of customer payments and monitor unpaid amounts on the vehicle sales ledger
12. To enjoy your time as a Brilliant Colleague within Motus Commercials.
Together We Make a Difference and it is our ambition to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
Should you wish to apply and be part of the Brilliant Team at Motus Commercials you can text MOTUS SOL to 66777 or apply via the system and you can be assured your application will be acknowledged in a timely manner.
